This Privacy Policy describes how we handle personal information collected and used, when a visitor or customers access to D-Home Smaart SAS services and online-shops (hereinafter referred to as ' D-Home Smaart', 'us' or 'we').

It describes who we are, what information we collect about you, how we use your personal information, the details of how we protect your information, and your data privacy rights.

By Using services or transacting on our on-line shops, you agree this privacy policy.

We consider and respect your personal information very seriously. We use secure technology to protect the transmission of your personal data and your privacy by employing strict policies to manage data. We are following the European Union General Data Protection Regulation ("GDPR") and California Consumer Privacy Act ("CCPA").

To create your SERVICE account, we may ask you the following Personal Information in course of the registration process:

During your use of our SERVICE, we may collect the Personal Information as below.

Log information, especially call logs, door opening logs, door’s open histories, and automation histories

SECTION 3: Note on the use of location data from mobile devices (Smartphones - Tablets):

TV Finder mobile application: We use the location information of the phone inside the mobile application to calculate the direction of the required TV transmitter. We do not send this information to the outside world: it is not transmitted or stored in servers.

Smaart Live, Smaart Access, Smaart Config, Smaart Install mobile applications: In some cases, the use of Bluetooth® connectivity requires the use of location features within the phone although we do not need to know the location. The application does not use the location information, we do not process or display or send this information to the outside world. It is not transmitted or stored in a server.

To solve issues that you may encounter while using the SERVICE and to optimize our SERVICE, we will collect the following information while you use our Mobile Apps:

When you have committed for a SERVICE, whether it’s provided free of charge of via payment subscription, the following personal information may be collected as below:

The following personal details may be collected for marketing purposes like Newsletter information or advertisement:

1. To provide you the service. We use your personal information to enable you to use the SERVICE, for example, allowing visitors to call you through the intercom, allow residents to open doors and manage the SERVICE

2. For maintenance and improvements: We use your personal information to analyze website issues and improve the SERVICE experience and operation.

3. We may use your personal information to communicate with you for marketing purposes, e.g., conducting service surveys, responding to your questions, and promoting new services.

4. Comply with laws: We may use your personal information as reasonably necessary to assess and ensure compliance with applicable laws, to protect our assets, or to investigate or defend against any claims of illegality or wrongdoing (including to obtain legal advice or to establish, exercise or defend legal rights); and respond to court orders or judicial or other government subpoenas or search warrants.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We may ask your consent when you create accounts on our websites or in the APPs that we own on the several application stores available.

After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at gdpr@d-homesmart.com or mailing us at: D-Home Smaart - 8, av Edouard Herriot MARIGNY LE CHATEL 10350 FRANCE.

Our services are NOT intended for persons under the age of 18. If you are under the age of 18, please do not use or access the SERVICE in any way. If we obtain actual knowledge that an account is associated with a registered user under the age of 18, we will promptly delete information associated with that account. If you are a parent or guardian and discover that your child has provided us with personal information without your consent, please contact us with gdpr@d-homesmart.com or mailing us at: D-Home Smaart - 8, av Edouard Herriot MARIGNY LE CHATEL 10350 FRANCE. that we delete the information from our systems.

The infrastructures of our SERVICE are running on Web Services located in several places, such as France and Germany where all your personal data are stored on corresponding servers.

2. We retain the personal data we collect for different periods of time depending on what they are and how we use them. We will describe why we hold onto different types of datasets for different periods of time.

3. We set different retention timeframes for different types of data based on the reason of collection,

4. Service usage: Your Personal Information will be retained until your account is deleted, for example, user account information. You may be informed that if you delete your account, you will no longer access to the SERVICE

5. Information retained for extended periods for limited purposes. Sometimes business, legal, or regulatory requirements oblige us to retain certain information for an extended period for specific purposes.

We do not sell personal information to anyone for any purpose. We may disclose your personal information if we are required by law enforcement to do so or if you violate our Terms of Service.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer Internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you choose a direct payment gateway to complete your purchase, the online store transmits your credit card data. The store data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Especially, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.

Cookies and similar technologies are commonly used technologies on the Internet. They are small files containing strings of characters sent to your computer when you visit a website. When you revisit a website, cookies enable the website to recognize your browser. Cookies can also store user preferences and other information. You can reset your browser to reject all cookies or alert you when a website is sending cookies to your computer. But without cookies, some website features or services may not work correctly.

When you access and use the Website and Mobile Apps, we may use these technologies to send cookies or anonymous identifiers to your device to collect and store information. We treat information collected through cookies and other technologies as non-personal information unless your local laws treat Internet Protocol (IP) addresses or similar identifying marks as personal information.

Cookie’s types are classified between strictly necessary and additional. Strictly necessary cookies are essential to ensure a correct operation of the service and cannot be removed. For all others, our websites will give you the choice to ignore or not each time you browse our website page. For more information about cookies please visit http://www.allaboutcookies.org.

We may set authentication or security cookies or anonymous identifiers that help us confirm that you are securely logged into the service or assess whether you may encounter illegal acts such as fraud. These technologies will also help us improve service efficiency and the system login and response speed.

Using such technologies can help you avoid the steps and processes of repeatedly filling in personal information and entering search content via methods like one-click login and search history.

Like most websites, we collect certain information and save it in log files. Such information may include Internet Protocol (IP) addresses, browser types, Internet service providers (ISPs), referrer / exit pages, operating systems, date / time stamps, and / or clickstream data.

For the Website and Mobile Apps, we use mobile analytics software to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, events that occur within the application, cumulative usage, performance data, and data of where the application crash occurred. We do not associate the information stored in the analytics software with any personal information you submit on the Website and Mobile Apps.

List of strictly necessary cookies used on our websites:

PERSISTENT_SHOPPING_CART: A link to your shopping cart and viewing history information, if requested.

USER_ALLOWED_SAVE_COOKIE: Indicates whether a customer is allowed to use cookies.

MAGE-CACHE-SESSID Facilitates caching of content on the browser to speed up page loading.

MAGE-CACHE-STOCKAGE: Facilitates the caching of content on the browser to speed up page loading.

MAGE-CACHE-STOCKAGE-SECTION-INVALIDATION: Facilitates the caching of content on the browser to speed up page loading.

MAGE-CACHE-TIMEOUT: Facilitates caching of content in the browser to speed up page loading.

SECTION-DATA-IDS: Facilitates caching of content on the browser to speed up page loading.

PRIVATE_CONTENT_VERSION: Facilitates caching of content on the browser to speed up page loading.

X-MAGENTO-VARY: Facilitates caching of content on the browser to speed up page loading.

MAGE-TRANSLATION-FILE-VERSION: Facilitates caching of content in the browser to speed up page loading.

MAGE-TRADUCTION-STOCKAGE: Facilitates caching of content in the browser to speed up page loading.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information please contact our Privacy Compliance Officer at gdpr@d-homesmart.com or by mail at D-Home Smaart SAS: